Coronavirus context, we keep you informed
COvid 19 - All the news about orders and deliveries
Tuesday, November 10, 2020: we try to answer your most frequent questions here
Yes, we continue to process your orders without any restrictions.
We ship your orders from Monday to Thursday. And Friday for express deliveries.
All precautions have been taken by the logistics teams to work in the best possible conditions: at least 2 metres between each person, wearing gloves and masks, etc.
3 carriers are proposed to you:
- GLS for home delivery,
- CHRONOPOST for an express delivery in maximum 48 hours (guarantee for any order placed before Friday 11am)
- DHL for international delivery.
No, this is no longer possible at the moment because many shops that are normally parcel relay points are closed.
For the moment, the deadlines are unchanged, i.e. between 48H and 72H.
We invite you to follow the tracking of your package regularly to be present, at home, during the delivery. You can also have your package delivered to your workplace.
Stay safe. Protect yourself and your loved ones. Courage and patience to all!
The team Petites Caves.